This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Join our Sales team as a Territory Manager covering the South East and help grow the use of CliniMed and SecuriCare products and services across hospital, community and wholesale settings.
You’ll manage your own territory, build trusted customer relationships and deliver engaging product presentations across our stoma, urology and continence, and wound care portfolios, alongside SecuriCare’s Home Delivery Service.
This varied, autonomous role offers the opportunity to make a real commercial impact by achieving sales and customer activity targets, identifying growth opportunities and increasing market share.
Working closely with your Line Manager, you’ll also share timely territory, competitor and promotional insights to help shape business decisions and support continued growth.
Our Benefits
Competitive salary
Contributory Pension Scheme (salary sacrifice option; 5% employer contribution, increasing up to 10% with service)
25 days’ holiday plus bank holidays and one company day, increasing with service
Medical Cash Back Plan
Life Assurance (4 x annual gross salary)
Company car, laptop and mobile phone
Onsite free car parking
Employee Assistance Programme – Health and Wellbeing
Cycle to Work Scheme
Employee Referral Scheme
Long Service Awards
Free annual flu vaccination
Discounts on selected products and services
Purchase annual leave
Subsidised staff canteen
Main Duties and Responsibilities
To be aware of all opportunities to further increase our market share.
To actively sell our products and services in a professional and structured way, with relevant product presentations, incorporating features and benefits.
To continuously measure success using sales data against the territory targets set, these will include patients adopted onto our Home Delivery Service.
To work every Hospital and primary care area as required with the aim of maximising selling time with customers and minimizing traveling time.
To be achieving the expected customer daily call rate requirements on territory.
To formulate a journey plan that will ensure that all our customers and potential users are regularly visited either face to face or virtually and given the highest possible standards of service.
To promote the company in a professional and ethical manner always.
To be highly knowledgeable on competitors’ products and how to sell effectively against them.
To maintain the highest possible standard of personal presentation at all times.
To maintain accurate territory records and ensure that all administration is received strictly on time.
To implement the strategy and tactics as directed and maintain business plans as agreed with your line manager.
To work with local SecuriCare SCN’s and nurse bases to formulate joint activities to maximize product and HDS usage.
To work with local ISC Clinics and specialist clinic teams to maximise product and HDS usage.
To attend exhibitions and open days on territory, and off territory where required.
To actively seek out and report to management any procurement landscape changes.
To provide any market information that could be useful to the company.
To maintain all company equipment in first class condition.
To carry out special duties, as may be requested from time to time.
Normal working hours are from 9.00 am – 5.00 pm, Monday to Friday, but by nature of our work, a high degree of flexibility is required, including weekend work as necessary.
To exercise consideration, support and respect to all other members of the company.
You will behave in a professional manner at all times and you will build professional relationships with customers and key opinion leaders that will enhance the Company’s quality image.
Person Specification
Essential:
Experience of working against sales targets.
Proven experienced salesperson in face to face selling environments, working against a daily call rate.
Experience of Healthcare, Pharmaceutical sales or a clinical background.
Experience of dealing with the NHS, Hospitals, community and key opinion leaders.
Understanding of the new NHS landscape which includes ICS and PCN’s.
Driving License.
Proven excellent communication and interpersonal skills.
Customer focused with a proactive and “can do” attitude.
Analytical and enquiring mind.
Use of IT and Internal Business Systems.
Understanding of budgetary control.
Influential/persuasive.
Able to demonstrate initiative.
Able to demonstrate success.
Desirable:
Stoma or continence experience rather than the broader “med devices”.
Experience with dispensing appliance contractors.
Experience selling to clinicians, medicines management, procurement and wholesalers.
Working Hours
Monday to Friday, 9.00am to 5.00pm, with half an hour for lunch. You will be required to travel on a daily basis for face-to-face customer activity that can include planned meetings, speculative enquiries and some of these meetings can be on a virtual basis. You will also be required to attend meetings at Head Office and attend exhibitions and conferences which may necessitate overnight stays. Occasionally you may be required to work weekends to manage events such as stoma patient meetings and exhibitions.
Car: Yes - commensurate with role
Location: Territory 222
Coverage
Sussex, Kent, Jersey, Guernsey
Postcodes
BN, BR, CT, DA, GY, JE, ME, RH, TN, PO19 only
However, there is some flexibility in accordance with your location.
About Us
CliniMed Limited and SecuriCare (Medical) Limited are based in the Loudwater, High Wycombe. We are proudly part of the UK based and family owned CliniMed (Holdings) Limited group. Most of our products are manufactured in the UK by our group companies. We continue to grow year on year and are dedicated to making a difference to the lives of our customers, through the development of innovative healthcare products and our exceptional Nurse team in hospitals and the community together with our outstanding Patient Services and Distribution teams.
We live and work by our CARE values - Creating Value, Agile, Responsible and Everyone Counts with the shared purpose of providing specialist healthcare products and services which enable people to live their best life.
We are very proud of our collaborative, open culture and our high levels of employee engagement, which is reflected in our “Great Place to Work” score. You can find out more about these awards here.
Our employees are passionate, driven, and committed to delivering the best possible results for our customers.
If you have passion for learning and want to build a career with a company that values its employees and is dedicated to making a positive impact in the world, we encourage you to apply.
Our Benefits
Competitive Salary
Contributory Pension Scheme (5% Employer Contribution, Increasing up to 10% with Service)
25 Days Holidays plus BH, and one company day (increasing with service)
Life Assurance (4 x annual gross)
Onsite Free Car Parking
Employee Assistance Programme – Health & Wellbeing
Cycle to Work Scheme
Long Service Awards
Free Flu Vaccination
Discounts on Selected Products and Services
Subsidised Staff Canteen
Discounts on Selected Products and Services
25 Annual Holidays plus Bank Holidays and One Company Holiday (increases with LOS)
Employee Assistance Programme – Health & Wellbeing
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Privacy Policy
Introduction
We are the Clinimed and Welland group of companies.
The companies in our group are CliniMed Limited; Securicare (Medical) Limited; Flexible Medical Packaging Limited; Helapet Limited; Hydrokem Aerosols Limited; Welland Medical Limited and CareFlex Limited.
This Vacancy Privacy Notice applies to all the companies in our group.
The company advertising the vacancy is the controller of your personal data for the purposes of the recruitment process. Where recruitment activities are conducted centrally within the group, group companies may act as joint controllers.
This Vacancy Privacy Notice explains how we will collect and use your personal data when you apply for a role with us (whether as an employee, worker or contractor). It explains:
what information we collect;
how we use it;
why we use it;
who we share it with;
how long we keep it; and
your rights.
This Vacancy Privacy Notice does not form part of any contract and we may amend or update it from time to time.
Our recruitment software
The information we collect will be processed by our recruitment software.
We use recruitment software provided by IRIS Software Group Limited. You can contact IRIS at 4th Floor Heathrow Approach, 470 London Road, Slough, SL3 8QY, United Kingdom. You can also contact the Help Desk at support@networxrecruitment.com.
IRIS acts as a data processor and processes your data only on our instructions.
The information we collect from you
We collect information that is specifically provided by you as part of the application process. We will usually collect:
your name, address, email and telephone number;
information about your qualifications and employment history;
information about your membership of any relevant professional organisation;
information about your right to live and work in the UK;
any other information you provide to us in your application form, CV or covering letter;
the information you provide to us during interview;
information in references we receive about you; and
any other information you provide in support of your application.
We may also collect the following types of “special category” data:
information about your health;
information about your criminal convictions; and
equal opportunities monitoring information (which may include information about your race, ethnicity, religious beliefs or sexual orientation).
We use some automated screening tools as part of this application process.
The answers you provide to one or more of the questions (excluding any equal opportunity questions) may result in your application being automatically declined if you do not satisfy objective eligibility requirements.
This technology is used to help us manage the high volume of applications we receive. If your application is declined as a result of this process, we will tell you why. You may request that your application is reconsidered by a member of our recruitment team.
The other people we collect information from
Most of the information we collect will come from you directly, but we may also collect information from:
• any recruitment agency through which you submitted your application;
• your referees; and
• public sources such as LinkedIn.
Our legal bases for using your information
We rely on the following lawful bases:
• Contract: to take steps at your request before entering into a contract of employment with you;
• Legitimate interests: to assess applications and to make decisions which result in the recruitment of suitable candidates, to protect our business and ensure that our recruitment processes are fair; and
• Legal obligation: to comply with our employment law and regulatory requirements.
When we process special category data, we say that:
• the processing necessary for carrying out obligations and exercising rights in employment, social security and social protection law; and
• the processing is necessary for reasons of substantial public interest.
These conditions are supported by the Data Protection Act 2018, Schedule 1, including Part 1, paragraph 1 (employment, social security and social protection) and Part 2, paragraph 8 (equality of opportunity or treatment).
How we use your information
We will use your personal data to manage the recruitment process, assess your suitability for the role, communicate with you, carry out background and reference checks, maintain recruitment records and comply with legal and regulatory requirements.
We will request equal opportunities data solely for monitoring and statistical purposes. Provision of this information is voluntary, but if it is provided it will not form part of the recruitment decision-making process. Where possible it will be anonymised or separated from selection data.
We process information relating to criminal convictions only where we are legally required to do so or where we reasonably consider it necessary to do so to assess your suitability for the role.
Data sharing
We may share your data with:
• your recruitment agency;
• the other companies in the Clinimed and Welland group;
• our third-party service providers (such as assessment providers or legal advisers); and
• where necessary, with government authorities (such as HMRC).
All our third-party service providers and group companies are required to keep your data secure. We do not allow our third-party service providers to use your personal data for their own purposes. We permit them to process your personal data only for specified purposes and in accordance with our instructions.
International transfers
We do not transfer your personal data outside the United Kingdom. All processing (including by IRIS) takes place within the UK.
Data security
We have put in place appropriate technical and other security measures designed to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We review and update these measures regularly. In addition, we limit access to your personal information to those who have a business need to know. They will process your personal information only on our instructions and they are subject to a duty of confidentiality.
Retention
If you are successful in your application and become our employee, worker or contractor, the information we obtain during the application process will be placed on your personnel file and retained for the periods stated in our Employee Privacy Notice. This will be made available to you.
If your application is unsuccessful, we will retain your personal information for a period of 13 months from the date on which we communicate to you our decision not to engage you. We will do so in order to provide feedback to you and to show, in the event of a complaint or legal claim, that we conducted the recruitment process properly and fairly and that we did not unlawfully discriminate against you.
If we wish to retain your personal information with a view to consider you for future vacancies, we will obtain your explicit consent to do so.
Your rights
You can manage and download your data via your networx candidate account.
You have the following rights in relation to the way in which we deal with your personal data:
• the right of erasure (also known as the right to be forgotten);
• the right to rectification (if data is inaccurate or out of date);
• the right of data portability (to obtain and reuse your personal data);
• the right to object to the way in which your data is handled;
• the right to withdraw any consent you have given to the handling of your personal data; and
• the right to ask for a copy of the information we hold about you.
If you wish to exercise any of your rights, or if you wish to raise any queries or concerns about this Vacancy Privacy Notice or any aspect of our handling of your personal data, you should contact our Group Director of Legal Services who is the person with overall responsibility for data protection matters. Their contact details are:
Telephone:01628 402380
Email: jo.ede@clinimedholdings.co.uk
Post: Group Director of Legal Services
Clinimed (Holdings) Limited
Cavell House
Knaves Beech Way
Loudwater
High Wycombe
HP10 9QY
You also have the right to complain to the Information Commissioner’s Office about the handling of your personal data. Contact details are available at www.ico.org.uk.
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